Privacy Policy

PDFio is designed for temporary online PDF processing. This policy explains how files, contact information, analytics and advertising may be handled.

Uploaded files

Files uploaded to PDFio are used only to run the selected PDF tool. Temporary input and output files are stored in protected upload folders and are cleaned automatically after the configured retention window. Do not upload documents that you are not authorized to process.

OCR processing

OCR tools may create temporary page images and text output while processing scanned PDFs or images. These files are temporary and are not intended for permanent storage.

AI processing

AI-powered tools, when enabled by the site owner, may send extracted document text and the user's prompt to the configured AI API provider for generating summaries, translations or answers. AI tools are disabled by default in the source code until a real API key and privacy configuration are added.

Contact forms

If you contact us, we may receive your name, email address and message so that we can respond to your inquiry.

Analytics and advertising

PDFio may use analytics and advertising services to understand usage and support free tools. Advertising code is configuration-driven and should only be enabled after the site is approved by the ad provider. Advertising partners may use cookies or similar technologies in accordance with their own policies.

Processing usage records

Daily server-job limits use a private, daily identifier derived from your connection address. Visitors sharing that address share an allowance. We retain these counters for up to seven days and a maximum of 1,000 recent operational events for up to seven days. Events include tool, plan, outcome, duration, byte count and page count. These records exclude document contents, filenames, passwords and raw IP addresses. Normal server access logs and analytics have separate retention settings.

Security

We use reasonable technical safeguards such as randomized file names, direct script blocking in upload folders, no directory listing, and temporary output links. No internet service can guarantee absolute security.

Your choices

You can avoid submitting personal information by not using contact forms and by not uploading sensitive documents. For privacy questions, use the Contact page.

File cleanup

PDFio uses scheduled cleanup for temporary upload and output folders. Download links use the retention window displayed on your plan (normally two hours for Free). Completed processing folders are removed promptly. Scheduled cleanup runs every 30 minutes, so physical deletion of expired uploads and outputs can follow expiry by up to that interval when cleanup is healthy. Files created before a retention setting changes keep their original expiry.

Children

PDFio is a general document utility and is not directed to children. Users should only upload files they are authorized to process.

Last updated: 22 September 2026